A little side note: The views expressed in “Shoot From The Hip” are those from the writer, LR Adams, & nobody else. I speak on how I views it, how I see it, and if you don’t like it…there’s the little “X” on the side of the web browser to exit the tab. If you made it this far, get ready for a glimpse into this mind.
“I don’t read the fine print”
These words were uttered to me today by a customer whose order I had taken…and it sadly expresses how much of society today as a consumer is. We all see the coupon in the newspaper or in the mail…a freebie with the purchase of a product of equal or lesser value. It just so happens that where I am employed, we have these coupons for the Holiday season. Buy a free sandwich, get one free…as long as it isn’t a dollar sandwich.
So back to a story, I took an order, the guy placed his order with his drinks and got his items. Not even 10 seconds later, “WHERE ARE MY HASH BROWNS???”. In the civil manner I have, I explained to said customer that the coupon he used was only for the sandwiches, it doesn’t include the meal, and his next statement was “I ordered the meal”. So I gave the guy his “extra” for the meal that he wanted that wasn’t included in the coupon (that ow to wow method if you can call it so) & explained that the coupon itself was only for sandwiches and it explained so in the coupon, large print. And the words I have used for the title of THIS blog, were the next words as he walked off.
Now my personal thought, I cannot stand this. Not the first time, and it won’t be the last time either it will happen. Just the other week, someone came in and asked to use his free fry/drink coupon and when asked which one he wanted (as the coupon is for a certain sandwich which is either a chicken or a burger type), he just said he wanted the “Bacon”, the sandwich with “Bacon” in it….ay ay ay. Oy vey. Mingia fach.
Just because a coupon says “free” on it…doesn’t mean it is what you want. There is and always will be some sort of catch. Free large sandwich….excludes dollar menu items. Buy one get one…doesn’t include small drink, small sandwich. People see that one 4-letter “F” word (not my favorite one, but the one that gets that extra one without paying for it), & immediately they go into “It’s for anything” mode! When you explain or try to explain that they need to pay attention to the coupon in its entirety, you get the “Oh” response. The fine print is there for a reason…learn to read it. Sure the font is a 2-size, you might need to squint to see what it is that has to be read, but it is critical to your purchase. It will save you a lot of energy (& time) when you place your order, plus it can also avoid (oh my God…am I saying this….*gasp*) confrontation people!
I know today’s society is all about being in a hurry to get where you need to be, but come on! Slow down, smell the flowers, and look at what the words are before you get angry over a missing hash brown that didn’t come with the purchase!